Q.1. What locations do you currently service?
A. We currently offer short and long term parking for Melbourne Airport
Q.2. What time do you open and close?
A. We are open 24 hours 7 days a week 365 days a year.
Q.3. Can I feel safe leaving my car with Easy Airport Parking?
A. Yes; our indoor and outdoor parks are fully secured. We have CCTV and 24hour security.
Q.4. To meet my flight on time how long should I allow for check-in?
A. Please set aside at least 30min before your required check-in time at your Airport terminal.
Q.5. How do I get from your car park to the airport terminal?
A. Easy Park Airport Parking runs free shuttle buses for you and your party on demand to ensure a hassle free transfer
Q.6. On my return how do I pickup my vehicle?
A. Simply give our friendly staff a call once you have landed and we will dispatch our courtesy shuttle to pick you up. As the airports closest parking option we will collect you quicker than anyone else.
Q.7. Do you accept all payment types?
A. Payment is accepted in Cash, EFTPOS and credit cards (MasterCard and Visa). Unfortunately we do not accept Amex or Diners.
Q.8. Do I pay on drop-off or on my return?
A. All payments are taken when dropping off your vehicle, that way when you get home you can simply hop into your car and you’re on your way! If you do stay away for longer, the amount owing is paid upon your return.
Q.9. Is there a minimum amount of parking days required to use your service?
A. We at Easy Airport Parking realise that you may only have a short trip away, therefore we have no minimum parking days.
Q.10. We have a baby in a rear facing baby seat, how do we get to the airport?
A. We cannot take a baby in a rear facing baby seat in our Bus, the option we suggest to our customers is to drop your child off with a carer first and the driver then parks with us who we take to the airport.
Q.11.Do you charge on a 24 hours clock, IE 9:00 am Tuesday to 9:00am Wednesday
A. In the parking industry we charge on a CALENDAR day period, ie Monday to Wednesday is 3 days, so if you stay from Monday to monday - it works out to be 8 days 7 nights which hotels normally charge, the reason for this is to allow for the fluctuations in time from the planes landing otherwise we would always have to be adjusting charges, by making it calendar day we have found it to easier to manage and better for you our customer!
Terms and Conditions:
Please note that we will take the upmost care of your vehicle, however we take no responsibility for any loss, or damage if incurred at our premises. You park with us at your own risk.
Our opening hours are 24hrs, Monday to Sunday, If you require collection outside of these hours, we can, subject to your approval and appropriate notice, facilitate a key transfer.
CONDITIONS OF ENTRY & LIMITATION OF LIABILITY
ATTENTION ALL PERSONS ENTERING OUR CAR PARK.
The following conditions apply when you enter, leave or use our Car Park. If you do not accept these conditions, immediately leave the Car Park. If you are in a vehicle and are unable to turn it around you may, subject to these conditions, inform the Car Park attendant that you want to leave and proceed directly to the nearest exit where you may leave without charge providing you do not delay.
1. You enter and our this Car Park at your own risk. We may refuse entry of any vehicle or person.
2. We are not liable to you or any person with you for:
a. injury to you or to anybody else;
b. damage to, destruction of, theft of or unauthorised delivery up of your vehicle or any other vehicle whether authorised or not; or
c. damage to, destruction of, theft of or delivery up of any property (including anything in or on your vehicle or any other vehicle); however caused, and you release and indemnify us from any claim which you might otherwise have against us.
3. You agree to indemnify us in respect of any claim made against us and any expenses incurred by us as a consequence of, in relation to, or in any way arising out of your use of this Car Park.
4. We will not be liable to you for delivery of your vehicle to any person who did not have authority to take your vehicle.
5. a. We have the right to retain your vehicle until we are provided with a valid parking ticket or evidence of ownership or entitlement to receive the vehicle which, in our opinion, is satisfactory; and
b. if we deliver your vehicle to anyone in accordance with this clause, we will not be liable to you even if the person taking the vehicle does not have your authority.
6. A parking fee is payable each time a vehicle enters. If you bring a vehicle into our Car Park, you agree to pay the parking fee set by us from time to time. We may prevent the exit of a vehicle from our Car Park until the fee is paid and we are not liable for preventing the exit of a vehicle until the fee is paid or for any injury, damage or loss which results.
7. We have a general lien over, and the right to retain, your vehicle as a security for any money which you owe us.
8. If you fail to pay us we may sell your vehicle after 30 days to recover money owed to us by you. In selling, we may proceed in such manner as we think fit in our absolute discretion and we are not obliged to obtain the best price.
9. You agree to:
a. produce to us, when requested by us, your parking ticket or proof of payment of the parking fee;
b. not to cause any obstruction;
c. not to park anywhere that we designate as a no parking or reserved area; and
d. not to use this Car Park other than in accordance with instructions we may give.
10. If you breach any of the Conditions in item 9 above, you will pay us liquidated damages of Five Hundred Dollars ($500.00).
11. a. While in the Car Park you must comply with all signs and all reasonable directions and requests made by us; and
b. You may have access to or remove a vehicle from this Car Park only during the permitted hours displayed in the Car Park.
12. We have the right, at our discretion, to move your vehicle (including moving it to any location outside our Car Park), even if your vehicle is locked. If we move your vehicle, these conditions continue to apply. We are not liable for any damage caused to your vehicle when we move it.
13. These conditions may only be altered by a written agreement between us and you.
14. If any of these conditions are illegal or unenforceable, the offending part is to be disregarded and does not affect the remaining part.
15. Each exclusion of our liability in these conditions is subject to any law which restricts or forbids that exclusion of liability including the Trade Practices Act and similar State legislation.
16. In these conditions references to:
a. ‘we’, ‘us’ and ‘our’ mean National Sustainability Institute Pty Ltd T/A Easy Airport Parking @ 157 Mickleham Rd Tullamarine ABN: 26 141 512 978, its employees, agents and independent contractors; and
b. ‘your vehicle’ includes a vehicle driven, or intended to be driven, by you into our car park at 157 Mickleham Rd Tullamarine.